FAQ

Shipping

COVID-19 CORONAVIRUS, EU and International Shipping INFORMATION:

I NO LONGER SHIP TO GERMANY FOLLOWING LUCID LAWS. IF YOU BUY I AM SO SORRY TO SAY YOUR ORDER WILL BE REFUNDED.

From January 1st 2021 England will no longer be part of the EU and there will be stricter regulations and higher prices on shipping to countries outside of the UK. Alongside the impact that Corona virus is having on shipping also. So please understand that shipping prices are as fair as I can make them and times once posted are out of my control.

Shipped in the UK with 2nd Class Royal Mail and can be expected within 3-5 Business Days.
Shipped Worldwide via Royal Mail International Standard which aims to deliver between 5-7 Business days within Europe and 10-14 Business days everywhere else.

 

I appreciate every person who supports my art as this is currently my only source of income and I urge people to be patient with independent sellers as we are unable to control what is happening.
♥ Stay safe, be kind ♥

 

FAQ:

Do you take commissions?
Yes I do please contact me via my website helenbee.com for more information

Can I get a tattoo of your art?
Thats fine! Please do contact me first incase the art was a commissioned piece for someone else. I dont ask for a fee when you use my art but I would really appreciate if you credited me and shared my links if posting on social media.

Postage.
I try to keep my postage costs as fair as possible and therefore do not make profit from postage.
In an effort to reduce plastic waste I try and pack prints into as few Cello Bags as possible. If this is a problem do feel free to contact me.
Original art is placed in a Cello Bag with a foam board to prevent damage during postage.
Prints do not come with backing but are shipped in board backed envelopes.

I am just one person that draws, prints, cuts and packs all orders so please be patient and contact me if you have any concerns.
Thank you.